Customer Services
- Featured course
- 17 classes
In your job role as a Hotel Reception & Reservation Assistant, you will be required to speak to and address different customers. Master the skills you require that will make you highly proficient in any hospitality management firm. Become a professional reception specialist.
- Featured course
- 27 classes
Learn everything you need to become an expert on Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
Sub Categories
Customer Services Courses
- 17 Classes
In your job role as a Hotel Reception & Reservation Assistant, you will be required to speak to and address different customers. Master the skills you require that will make you highly..
- 2000
25000
What you will learn
- Skills to become hotel reception and reservation assistant
- Handling Complaints
- Influencing Buying Decision
- Cross-selling Techniques
- Receptionist Roles
- Relationship Management
- Telephone Etiquette
- Dress Code
- Email Etiquette
- 27 Classes
Learn everything you need to become an expert on Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
- 2000
25000
What you will learn
- Managing Customers
- Communication Skills
- Telephone Skills
- Questioning Skills
- Feedback Management
- Email Etiquette and Many more