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Customer Service

Sub Categories

Customer Service Courses

  • 17 Classes

In your job role as a Hotel Reception & Reservation Assistant, you will be required to speak to and address different customers. Master the skills you require that will make you highly..

  • 2000
What you will learn
  • Skills to become hotel reception and reservation assistant
  • Handling Complaints
  • Influencing Buying Decision
  • Cross-selling Techniques
  • Receptionist Roles
  • Relationship Management
  • Telephone Etiquette
  • Dress Code
  • Email Etiquette

  • 29 Classes

Learn everything you need to become an expert on Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.

  • 2000
What you will learn
  • Managing Customers
  • Communication Skills
  • Telephone Skills
  • Questioning Skills
  • Feedback Management
  • Email Etiquette and Many more