Learn everything you need to become an expert in Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
$9.26
$23.15
7-Day Money-Back Guarantee 1-Year Access
Course Includes:
4 Hours Video Class
Free Certificate of Completion
Customer Service Specialist Masterclass
415 students enrolled
26 lectures
Self-paced online
Learn everything you need to become an expert in Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
What you will learn
Managing Customers
Communication Skills
Telephone Skills
Questioning Skills
Feedback Management
Email Etiquette and Many more
Requirements
No special skill is required for this online course. Good knowledge of English Language is required.
Course Description
Customer Service is a critical component of any successful organization, and having skilled front-line staff is essential in achieving overall business objectives. The demand for customer service specialists is consistently high, as organizations across various industries recognize the importance of providing outstanding customer experiences. If you are looking to excel in the field of Customer and Client Services, our comprehensive...
LearningPlanet is a privately owned and operated organisation in New Zealand, and a major DoviLearn content partner. We’ve created a training resource library that can be used as, when and how anyone needs it – it’s a revolution in online learning for individuals and businesses in the areas of Sales, Service, Leadership and Personal Development across any device or mobile....
Rating & Reviews
★ ★ ★ ★ ★
4.1%
POO
Precious oluwatomisin Odunmbaku
★ ★ ★ ★ ★
about 1 year ago
Interesting and educative course
CO
Chinwe Osigwe
★ ★ ★ ★ ★
over 3 years ago
Every module was very informative and educative. I'm glad I took this course.
Thank you Dovilearn
CO
Christian Ozoejiofor
★ ★ ★ ★ ★
over 3 years ago
This is my 3 certificate acquisition with DoviLearn, and all I've to say is thank you very much for this power packed course package on Customer Service Specialist Training.
My next course would be o...
HS
Hunye Serah
★ ★ ★ ★ ★
over 3 years ago
Very Educating.
I was exposed to many things as a customer service personnel
SAS
Sadiq Adeyemi Said
★ ★ ★ ★ ★
over 4 years ago
It's very educative, I actually learn alot. Though the certificate carries only first and last name, no chance for middle name. This suppose to be look into, cus I Also try to check if its from my pro...
OE
Okereafor Esther
★ ★ ★ ★ ★
over 4 years ago
Good and Educative
FO
Faith Olawale
★ ★ ★ ★ ★
over 4 years ago
I can't explain how fulfilling I'm feeling already, starting the year with this course. I hope to get hire shortly. I enjoyed every bit of the training. Thank you very much
Every module was very informative and educative. I'm glad I took this course.
Thank you Dovilearn
CO
Christian Ozoejiofor
★ ★ ★ ★ ★
over 3 years ago
This is my 3 certificate acquisition with DoviLearn, and all I've to say is thank you very much for this power packed course package on Customer Service Specialist Training.
My next course would be o...
HS
Hunye Serah
★ ★ ★ ★ ★
over 3 years ago
Very Educating.
I was exposed to many things as a customer service personnel
SAS
Sadiq Adeyemi Said
★ ★ ★ ★ ★
over 4 years ago
It's very educative, I actually learn alot. Though the certificate carries only first and last name, no chance for middle name. This suppose to be look into, cus I Also try to check if its from my pro...
OE
Okereafor Esther
★ ★ ★ ★ ★
over 4 years ago
Good and Educative
FO
Faith Olawale
★ ★ ★ ★ ★
over 4 years ago
I can't explain how fulfilling I'm feeling already, starting the year with this course. I hope to get hire shortly. I enjoyed every bit of the training. Thank you very much