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Business Communication Basics

In organizations, communication follows paths or channels. The communication between managers and subordinates is known as vertical communication because the information flows up or down the hierarchy, while communication that takes place at the same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at the same levels or between any horizontally equivalent organizational member.

  • 2500
  • 5000
  • Course Includes
  • 45 Minutes Video Class
  • Free Certificate of Completion
  • 1-Year Access

Enrol and get access to the full course.

What you will learn

  • Various Barriers of Effective Communication
  • Business Communication Introduction
  • Steps of Monroe's Motivated Sequence
  • Various Questioning Techniques
  • Role of Active Listening for Effective Communication
  • Role of Body Language for Effective Communication
  • Method of Writing Effective Emails
  • Explain AIDA: Attention-Interest-Desire-Action Tool

Requirements

  • This course is suitable for early level career professionals, or those with a special interest in the subject.

Description

In organizations, communication follows paths or channels. The communication between managers and subordinates is known as vertical communication because the information flows up or down the hierarchy, while communication that takes place at the same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at the same levels or between any horizontally equivalent organizational member. 

 

This course will teach you the basics of business communications, and how to manage corporate communication flow in the workplace. 

Course Content

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Business-Communication-Introduction
preview 5min
Explain the Communication Process
6min