Learn everything you need to become an expert on Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
Service Quality refers to a parameter that decides the superiority or inferiority of service, while Service recovery is an organisation's resolution of a problem from a dissatisfied cus..
Customer retention is a strategic process to retain existing customers. Returning customers are important for the continued existence of every business. Therefore, businesses must make..