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Reception & Front Desk

Sub Categories

Reception & Front Desk Courses

  • 16 Classes

In your job role as a Hotel Reception & Reservation Assistant, you will be required to speak to and address different customers. Master the skills you require that will make you highly..

  • 3000
What you will learn
  • Skills to become hotel reception and reservation assistant
  • Handling Complaints
  • Influencing Buying Decision
  • Cross-selling Techniques
  • Receptionist Roles
  • Relationship Management
  • Telephone Etiquette
  • Dress Code
  • Email Etiquette