All Courses

This online course on Microsoft Excel will teach you all you need to know to become a pro-Excel user. You do not need prior knowledge of Excel to take this course. The course is designed for beginners, intermediate and advanced users. This class will take you from the beginner's guide to intermediate user guide and eventually, the advanced user guide. Enrol now and equip yourself with Microsoft Excel skill.

Learn how to manage a retail outlet and ensure it reaches its full potential for your business. This online course provides a foundation understanding of how retailing works. Retailing includes all business activities involved in selling goods and services to end consumers for their personal, family, or household use.

Business Intelligence is a consolidated tool that uses several technologies and applications to help analyze and investigate data and information to find useful insights that can prove to be beneficial for any organization.

Learn some of the proven methods and techniques to solve your day-to-day problems, including career problems and other related problems that may be affecting your life and personal growth. Problem-solving is the process of working through details of a problem to reach a solution. In this online course, you will learn the process of how to arrive at a solution to your problems.

Franchising involves a contractual arrangement between a franchisor and a retail franchisee. Managing a franchise system effectively requires skilful technique and a great deal of carefully thought out planning. The value of a franchise model is expected to add up to much more than just the collection of a franchise fee, but to increase the overall business revenue and assets. In this online course, you will learn some of the best practices and techniques for franchise management, to sure that the franchisor does not go on a loss, as well ensuring a mutual value exchange between the franchisor and the retail franchisee.

‘Corporate Etiquette’ is defined as the code of ethical and honourable behaviour with respect to professional practise or behaviour among the members of a profession in their dealings with each other. This skill is important for every professional and aspiring professional.

In organizations, communication follows paths or channels. The communication between managers and subordinates is known as vertical communication because the information flows up or down the hierarchy, while communication that takes place at the same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at the same levels or between any horizontally equivalent organizational member.

This online course on strategic conflict management will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. The skills acquired can be applied in resolving conflicts at home and in the workplace.

Technical writing involves communicating complex information in a simple way to those who need it to complete a task. It is a part of technical communication. This online course on technical writing will take you through the steps and techniques for penning complex information in the most simple way.

Six Sigma is the measure of quality that strives for near perfection.

A store must offer a positive ambiance to the customers for them to enjoy their shopping and leave with a smile. Learn the techniques in Retail Store Operations & Store Management and be ahead in retail business management.

This online course teaches some of the best practices and methods of effective and efficient Retail Supply Chain Management.

A properly crafted resume can save you from these troubles, and position you better in job recruitments. This online course on resume writing skills will take you through the process of crafting a job-winning resume. You will learn the steps in crafting a good resume, qualities of a good resume, tips for an effective resume and a lot more!

A proposal is a tool for managing situations and change. Upon completing this online course, you should be able to draft a highly professional proposal for various purposes.

‘Facility Management’ or ‘FM’ includes all services required for the management of buildings and real estate to maintain and increase their value. This course will equip you with the basic skills and ideas in the world of Facility Management. If you intend to go into the field of facility management as a full/part-time career, or already in the field, this course will introduce you to some of the contemporary practices in Facility Management.